[DEBUG] SUSE Repository Mirroring Tool (RMT) resolve client use SUSEConnect command output ‘Error: Registration server returned ‘Internal Server Error’ (500)’ or ‘SUSEConnect error: trying to send a keepalive from a system not yet registered. Register this system first’

Error Reporting Command

# SUSEConnect --url

or:

# SUSEConnect --de-register

Error Code

Error: Registration server returned 'Internal Server Error' (500)

or:

SUSEConnect error: trying to send a keepalive from a system not yet registered. Register this system first

Solution 1: Make sure the /tmp directory has enough space

Step One: Make sure the /tmp directory has enough space

# df -h

At this point, ensure that the directory occupancy is not 100% based on the output content.

Step Two: Restart rmt-server

# systemctl restart rmt-server

Solution 2: Change the cache directory

Step One: Make new cache directory

# mkdir /var/rmttmp

（Note: here is an example with making the new cache directory named /var/rmttmp）

Step Two: Change the owner of the new cache directory

# chown -R _rmt:nginx /var/rmttmp

（Note: here is an example with changing the owner of directory named /var/rmttmp）

Step Three: Change the

# systemctl edit rmt-server-mirror.service

Change partial content as follow:

[Service]
Environment=
Environment="LOG_TO_JOURNALD=1" "LANG=en" "TMPDIR=/var/rmttmp/"

（Note: here is an example with setting the new cache directory to /var/rmttmp/）

Step Four: Restart rmt-server-mirror.service

# systemctl daemon-reload
# systemctl restart rmt-server-mirror.service

Reference

https://support.scc.suse.com/s/kb/RMT-mirroring-fails-when-tmp-runs-out-of-disk-space?language=en_US